Want Answers To Only Riverside Tickets Frequently Asked Questions?
If you wonder about Only Riverside Tickets or how we display, it may be in this FAQ page. If you have other issues not answered on this page, just contact our customer service line. Phone 951-618-2379 or fill out our support form.
After someone purchases a seat from a venue’s ticket office -- also called the primary ticket seller -- they have the choice to resell that seat to a different ticket seeker. Sellers in the secondary ticket marketplace may be firms, box office promoters, licensed ticket sellers, and individuals like you. Only Riverside Tickets has tickets from a leading ticket marketplace, and restricts tickets to only Riverside and neighboring areas so you will quickly discover the perfect tickets in your town.
Since the secondary marketplace works on a price/demand model, you could find that price points fluctuate as time goes by. It’s not uncommon to find tickets priced at less than venue prices. You can also discover in-demand tickets for sold out shows that might cost more money than the primary price. The key to the secondary marketplace is to look back over time to see who’s playing in Riverside.
Depending on the individual sale, you could collect your tickets in one of six methods:
Email: A code will be emailed to you before the show, from which you should print out your barcoded ticket. These e-tickets may have to be via My Ticket Tracker.
FedEx: The ticket seller will send the tickets with FedEx. Purchased tickets are guaranteed to get to you before start time, and you will be sent a FedEx tracking id once your package goes out.
Venue Will Call: Tickets will be waiting in the box office or will call area.
3rd party Pick-up: Tickets have to be procured at an outside place other than the venue (not more than 30 minutes away from the event).
Paperless: The seller will come and meet your party at the event and go with you to the box office.
Flash: The seller will mail you a gift card that you will need to scan at the venue front gate. It will have the initial sale info and generate a viable receipt.
You can pick a different shipping address -- including P.O. boxes -- for completed purchases placed with Only Riverside Tickets. However, on sales past $750, the ticket seller can reject to mail to a separate address other than the billing address. Additionally, sellers may request a signed authorization from the buyer if they need verification that the different shipping address is valid.
Instant tickets are generally available to download and print once you place your order. Please account for processing time, which could take as much as one business day. You will see a confirmation email detailing how to access your instant tickets.
To ensure you enjoy a wonderful experience in Riverside, all tickets come with a 100% Money Back Guarantee if:
The seller never ships your tickets
You receive your purchased tickets after the event starts
Your purchased tickets are found to be invalid by the venue. (The venue must send verifiable proof in written letter format.)
The event was canceled without being rescheduled. (Shipping costs not included in the refund.)
Tickets on Only Riverside Tickets are usually first-come, first-served. If another buyer completes their purchase before you, your order will be canceled during purchase. In that case, you will have to go back to that event and try selecting a different seat.
Sellers often are listing several groups of seats and can book ticket orders more successfully if they leave off the seating numbers on most listings. However, you'll find rows and sections to choose from. Your tickets will be next to each other, unless expressly noted.
Because this is a resale forum, the ticket will show the original purchaser's name rather than yours. Nevertheless, you will still get be admitted into the event because it's the bar code that's necessary for entry.
To prevent ticketing fraud, almost all tickets are irrevocable units. As such, if your tickets get stolen, lost, or ruined you can contact the seller about replacing lost tickets. However, sales cannot be refunded.
If an event has been permanently called off, you are eligible for a complete refund (shipping not reimbursed). If the event gets put off and set for another date, your tickets will be applied to the new date.